SAP Knowledge Base Article - Preview

3137510 - Candidate not able to complete New Employee Step - Onboarding 1.0

Symptom

A candidate is getting an error while trying to sign the document electronically. The error states "Please return to the homepage to continue accessing your account. If error still appears close the browser and re-start Onboarding. Error timestamp [timestamp] ."


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

Candidate, Not, Able, Sign, Onboarding, Onb, Obd, New, Employee, Step, Please, Return, Homepage, Continue, Accessing, Account, Error, Browser, Re-start , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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