Symptom
Error 'An error occurred. Please create an case on component FIN-FSCM-COL.' when scheduling job Assignment of Collection Profiles to Business Partners in app Schedule Collections Management Jobs - Mass Changes.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Go to app Schedule Collections Management Jobs - Mass Changes.
- Click on Create.
- Select the Job Template Assignment of Collection Profiles to Business Partners.
- Specify the Scheduling Options and Parameters.
- Click on Schedule.
- Error 'An error occurred. Please create an case on component FIN-FSCM-COL.' in Job logs.
Cause
Following could be one of the possible reason for the error:
The user is not authorized to assign collection profiles (Message no. UDM_PR_PROCESSING122)
Resolution
Assign business catalog SAP_FIN_BC_AR_COL_MASS_PC (Accounts Receivable - Mass Activities for Collection Management) to the role for the user and maintain Write access as Unrestricted.
See Also
Keywords
Schedule Collections Management Jobs - Mass Changes, FIN-FSCM-COL, Assignment of Collection Profiles to Business Partners, Unrestricted, Accounts Receivable - Mass Activities for Collection Management, Business Catalog. , KBA , FIN-FSCM-COL , Collections Management , Problem