SAP Knowledge Base Article - Public

3137590 - Error in App Schedule Collections Management Jobs - Mass Changes

Symptom

Error 'An error occurred. Please create an incident on component FIN-FSCM-COL.' when scheduling job Assignment of Collection Profiles to Business Partners in app Schedule Collections Management Jobs - Mass Changes.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to app Schedule Collections Management Jobs - Mass Changes.
  2. Click on Create.
  3. Select the Job Template Assignment of Collection Profiles to Business Partners.
  4. Specify the Scheduling Options and Parameters.
  5. Click on Schedule.
  6. Error 'An error occurred. Please create an incident on component FIN-FSCM-COL.' in Job logs.

Cause

Following could be one of the possible reason for the error:

The user is not authorized to assign collection profiles (Message no. UDM_PR_PROCESSING122)

Resolution

Assign business catalog SAP_FIN_BC_AR_COL_MASS_PC (Accounts Receivable - Mass Activities for Collection Management) to the role for the user and maintain Write access as Unrestricted.

See Also

Schedule Collections Management Jobs - Mass Changes

Keywords

Schedule Collections Management Jobs - Mass Changes, FIN-FSCM-COL, Assignment of Collection Profiles to Business Partners, Unrestricted, Accounts Receivable - Mass Activities for Collection Management, Business Catalog. , KBA , FIN-FSCM-COL , Collections Management , Problem

Product

SAP S/4HANA Cloud all versions