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3138242 - How to reset a CQC service preparation step?


  • SAP requests to reset service preparation.
  • You started preparation steps long time ago, but would like to have recent data in your service.
  • You would like to start the preparation of a CQC service, but have issue in opening the Service Order. 
  • You open a requested session, but service preparation has already been started. 

"Image/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Solution Manager 7.2 


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