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3138242 - How to reset a CQC service preparation step?

Symptom

  • SAP requests to reset service preparation.
  • You started preparation steps long time ago, but would like to have recent data in your service.
  • You would like to start the preparation of a CQC service, but have issue in opening the Service Order. 
  • You open a requested session, but service preparation has already been started. 

"Image/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.2 

Keywords

initialize, start from beginning, clean start, resetting, SO, Service Order, CQC Service, Continuous Quality Check, Improvement Services, SAP CQC for Implementation, SAP CQC Going Live Support, SAP CQC OS/DB Migration Check, SAP CQC Security Optimization, SAP CQC for Upgrade, SAP CQC Upgrade Assessment, SAP CQC Transport Execution Analysis, SAP Custom Code Maintainability Check, Analysis Session, Verification Session, CQC, Enterprise Support, GA, GV, GLS, CCMC, SOS, OS/DB Migration, UA, GLFUA, GLFUV, TEA, trouble, troubleshooting, problem , KBA , SV-SMG-SER , SAP Support Services , SV-SMG-SVD-SSP , Service Session Prepare Step , How To

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