3138242 - How to reset a CQC service preparation step?

• SAP requests to reset service preparation.
• You started preparation steps long time ago, but would like to have recent data in your service.
• You would like to start the preparation of a CQC service, but have issue in opening the Service Order. 
• You open a requested session, but service preparation has already been started. 
• You would like to change the language of preparation screen

"Image/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Solution Manager 7.2 

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