SAP Knowledge Base Article - Preview

3138341 - The External Service Order Column is not Available During Integration for Customer Support Tickets

Symptom

You perform the configuration for the integration between C4C and S4HANA with SCP, but in the configuration for Customer support the check for External Order Service column do not appear.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Integration ; Service Order ; Service Cloud ; S/4 / S/4 HANA ; HANA Cloud, Communication arrangement, External Service Order , KBA , LOD-CRM-SRP , Service Request Processing , How To

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