SAP Knowledge Base Article - Preview

3138507 - Custom fonts disappear when exporting Webi report to pdf

Symptom

  • On a Windows Server 2019 or higher, custom fonts display in Web Intelligence but do not display in PDF export.
  • The same steps on Windows 2016 Server work as expected.


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 2025
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3 
  • Web Intelligence (WebI)
  • Windows Server 2019 or higher

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Font, Fontalias ,xml, configuration, Rich Client, 4.2, 4.x, barcode, qrcode, pdf, code 128, Free 3 of 9, .ttf, .TTF , KBA , BI-RA-WBI , Web Intelligence , Problem

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