The user would like to set a filter for a field in the Personalization popup, but the column named 'Filter Columns' is grayed out and the user can't set a filter. This KBA takes incident search as an example.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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- SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
- SAP enhancement package 1 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA
KBA , CA-WUI-CON , Configuration & Design Layer , How To
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