SAP Knowledge Base Article - Preview

3138516 - The field 'Filter Columns' is grayed out in the Personalization popup

Symptom

The user would like to set a filter for a field in the Personalization popup, but the column named 'Filter Columns' is grayed out and the user can't set a filter. This KBA takes case search as an example.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager 7.2

Keywords

KBA , CA-WUI-CON , Configuration & Design Layer , How To

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