3138525 - Performance test run experiencing I/O error

While sending a request from BackgroundProcessing CronJob to the public network, the following error shows on BGP logs:

{"instant":{"epochSecond":1641951011,"nanoOfSecond":328000000},"thread":"xyzRetrieveProcessRefundsCompositeCronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob","level":"ERROR","loggerName":"com.xyz.hybris.core.payment.jobs.XyzRefundPaymentJob","message":"Unable to process refund entry [1368]","thrown":{"commonElementCount":0,"localizedMessage":"while trying to invoke the method de.hybris.platform.payment.model.PaymentTransactionEntryModel.getMerchantAccount() of a null object loaded from local variable 'pte'","message":"while trying to invoke the method de.hybris.platform.payment.model.PaymentTransactionEntryModel.getMerchantAccount() of a null object loaded from local variable 'pte'","name":"java.lang.NullPointerException"


Errors from Dynatrace:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Commerce Cloud 1808 and above

IOException, I/O, http response 422, performance test , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem