SAP Knowledge Base Article - Preview

3138525 - Performance test run experiencing I/O error

Symptom

While sending a request from BackgroundProcessing CronJob to the public network, the following error shows on BGP logs:

{"instant":{"epochSecond":1641951011,"nanoOfSecond":328000000},"thread":"xyzRetrieveProcessRefundsCompositeCronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob","level":"ERROR","loggerName":"com.xyz.hybris.core.payment.jobs.XyzRefundPaymentJob","message":"Unable to process refund entry [1368]","thrown":{"commonElementCount":0,"localizedMessage":"while trying to invoke the method de.hybris.platform.payment.model.PaymentTransactionEntryModel.getMerchantAccount() of a null object loaded from local variable 'pte'","message":"while trying to invoke the method de.hybris.platform.payment.model.PaymentTransactionEntryModel.getMerchantAccount() of a null object loaded from local variable 'pte'","name":"java.lang.NullPointerException"


Errors from Dynatrace:

Exception:
java.io.IOException
Message:
Server returned HTTP response code: 422 for URL: https://xyz.com/pal/servlet/Payment/v52/refund
 
 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP Commerce Cloud 1808

Product

SAP Commerce Cloud 1808

Keywords

IOException, I/O, http response 422, performance test , KBA , CEC-COM-CPS-PRF , Performance , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.