Symptom
All active or ongoing Known Issues with the EWA are maintained here:
- While reviewing EarlyWatch reports you are recognizing the following statement in a sub chapter of section "Service Data Quality and Service Readiness": MM Checks requiring online collectors aremissing... --> please see 3363128
- EWA data download collection session on managed system dump with GETWA_NOT_ASSIGNED in /SDF/SAPLEWA and/or in the SDCCN Task log of the data download you can see this message: SDCCN_CUSTOMIZING : Field symbol has not been assigned yet.
- EWA session dumps with BCD_BADDATA in /1AGS/AEW_DBORA____________066
- EWA session not processed due to runtime error BCD_ZERODIVIDE - Exception: CX_SY_ZERODIVIDE in program /1AGS/AEA_FI_______________018
- EWA session not processed due to SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____003
- HANA EWA is rated red due to missing information regarding Log Backups
- The EWA of a Managed System shows the following section and statements: No Download Data for Number Ranges, Critical Number Ranges
- EWM checks appear in the EWA for a system without EWM functionalities being used.
- In section 3 of the EWA report, the check: "Configuring <SID> for SAP Note Assistant" shows a yellow rating (
) although text in that section only provides a blue informational alert (
).
- Critical Issue: After upgrade to Solution Manager 7.2 SP13, the Service Content Update (SCU) is no longer used to generate EarlyWatch Alert (EWA) reports.
- The collection of parameter data (ST-A/PI) is unavailable for your session. Run the relevant script attached to SAP Note 1171650 for the DB recommendations.
- Parameter icm/HTTP/support_http2 in section 18.1.4 HTTP/2 Support not recognized correctly.
- Error transferring session data to SAP-SUPPORT_PORTAL in transaction SDCCN > No START tag has been found in downloads SAP-SUPPORT_PARCELBOX
- Wrong Alert: "The performance overview section contains erroneous data due to an overflow caused by a kernel bug.ST-PI function: SAPWL_WORKLOAD_GET_SUMMARY_I_W used in check 'Workload Summary of SID'. " But the Kernel of the managed system is already higher as per SAP Note 2241334
- "Recommended background Jobs are not set up" is showing wrong jobs, also if they are already scheduled --> this is an error and will be fixed.
- "DB size" in section "Performance Indicators" is captured from the first day of the month, and this results in misleading data in EWA report if DB size changes.
- Error message Function module MAIUDM_DSA_READ does not exist and Dump CX_DSVAS_API_CHECK_INSTANCE CL_DSVAS_PROC_ERROR_HANDLER===CP , EWA wasn't created --> Solution new SCU which was released on 07.07.2023 with timestamp from 04.07.
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Environment
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem
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