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3138592 - Known Issues with the EarlyWatch Alert (EWA)

Symptom

All active or ongoing Known Issues with the EWA are maintained here:

  1. EWA data download collection session on managed system dump with GETWA_NOT_ASSIGNED in /SDF/SAPLEWA and/or in the SDCCN Task log of the data download you can see this message: SDCCN_CUSTOMIZING : Field symbol has not been assigned yet. 
  2. EWA session dumps with BCD_BADDATA in  /1AGS/AEW_DBORA____________066
  3. EWA session not processed due to runtime error BCD_ZERODIVIDE - Exception: CX_SY_ZERODIVIDE in program /1AGS/AEA_FI_______________018
  4. EWA session not processed due to SYNTAX_ERROR in program /1AGS/AUI_TECHNOLOGIES_____003
  5. HANA EWA is rated red due to missing information regarding Log Backups
  6. The EWA of a Managed System shows the following section and statements: No Download Data for Number Ranges, Critical Number Ranges
  7. EWM checks appear in the EWA for a system without EWM functionalities being used
  8. In section 3 of the EWA report, the check: "Configuring <SID> for SAP Note Assistant" shows a yellow rating ((warning)) although text in that section only provides a blue informational alert ((info)).
  9. Critical Issue:  After upgrade to Solution Manager 7.2 SP13, the Service Content Update (SCU) is no longer used to generate EarlyWatch Alert (EWA) reports.  
  10. The collection of parameter data (ST-A/PI) is unavailable for your session. Run the relevant script attached to SAP Note 1171650 for the DB recommendations.
  11. Parameter icm/HTTP/support_http2 in section 18.1.4 HTTP/2 Support not recognized correctly
  12. Error transferring session data to SAP-SUPPORT_PORTAL in transaction SDCCN > No START tag has been found in downloads SAP-SUPPORT_PARCELBOX


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Environment

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

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