SAP Knowledge Base Article - Public

3138773 - Remove or add fields to the Candidate Profile Snapshot/"More Information" section on an application- Recruitment Management

Symptom

Is it possible to add or remove the fields that appear under the Candidate Snapshot also known as the section 'More Information'?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Go to a Job Requisition
  3. Select Candidates
  4. Open a candidate application
  5. See the section "More Information"
  6. Unable to remove or add these fields

Resolution

It is currently not possible to remove or add fields in the Candidate Profile Snapshot/More Information section.

It is only possible to have a user edit the values for the fields using the Edit Candidate Profile Snapshot permission - 2081624 - Edit Candidate Profile Snapshot - Recruiting Management

  • Note : 

    Custom fields configured in the Candidate Profile Template (CPT) do appear in the "More Information" / Candidate Profile Snapshot section on the Application UI — this is the expected, by-design behavior. 
  • The field-definition elements defined in the CPT (both standard and custom) are what drive the rendering of the "More Information" section. Fields are displayed in the order they are configured in the CPT XML.
  • The "standard fields only" restriction applies exclusively to the value synchronization / pre-population mechanism between the Candidate Profile and the Application template (i.e., syncing values into matching Application template fields during snapshot generation). This is a sync constraint, not a rendering or display constraint.
  • Custom fields defined in the CPT with a unique field ID and field type will appear in the snapshot section as long as they have been populated by the candidate, regardless of whether a matching field ID exists on the Application template. 
  •  For custom fields to function as Candidate Summary Display Options in the Candidate Workbench (a separate feature), they must additionally be made reportable via Provisioning → Configure Reportable Custom Fields, and existing data must be synchronized. This is a separate requirement from snapshot rendering 




See Also

2081624 - Edit Candidate Profile Snapshot - Recruiting Management

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Edit Candidate Profile, Application, Candidate snapshot, EDIT_CANDIDATE_SNAPSHOT, edit fields , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions