SAP Knowledge Base Article - Public

3138933 - Unexpected Outage: E-Verify System Down [ January 12, 2022] - Onboarding 1.0

Symptom

It is not possible to select Document / Issuing Authority in the initial verification panel (E-Verify).

Environment

SAP SuccessFactors Onboarding 1.0

Cause

E-Verify system is currently experiencing technical issues.

Resolution

The issue has now been fixed by the E-Verify and Internal Team. Cases should now be able to be submitted and processed again.

See Also

Please check SAP Blog: Unexpected Intermittent E-Verify Outages, January 24 2022 - February 3, 2022

Keywords

E-Verify, Outage, Error, January 12, System, Technical, Issue, I9, Documents, Issuing, Authority, Onb, Onboarding, Obd , KBA , LOD-SF-OBD-EVF , e-Verify , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , Problem

Product

SAP SuccessFactors Onboarding all versions