Symptom
It is not possible to select Document / Issuing Authority in the initial verification panel (E-Verify).
Environment
SAP SuccessFactors Onboarding 1.0
Cause
E-Verify system is currently experiencing technical issues.
Resolution
The issue has now been fixed by the E-Verify and Internal Team. Cases should now be able to be submitted and processed again.
See Also
Please check SAP Blog: Unexpected Intermittent E-Verify Outages, January 24 2022 - February 3, 2022
Keywords
E-Verify, Outage, Error, January 12, System, Technical, Issue, I9, Documents, Issuing, Authority, Onb, Onboarding, Obd , KBA , LOD-SF-OBD-EVF , e-Verify , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem