Symptom
Why is Sponsored with strikethrough is shown to Learner before registering to class on library?
Environment
SAP SuccessFactors Learning
Reproducing the Issue
With CourseHome enabled go to library and search for class and see Sponsored as price and, also, if the users are also informed of a refund if they withdraw.
Cause
This is the standard behavior, if option "Distribute Charges to Specified Account Codes" is set for Purchasing Option in the class details.
Resolution
If you want users account code to be charged then set the purchasing option as "Charge to Buyer's Authorized Account Code" and ensure user record has a account code associated.
See Also
For additional documentation related to this configuration, see below help guide topics:
Changing Class Chargeback Methods
Configuring Purchasing Options for Learning Items
Keywords
sap, sf, lms, learning, succesfactors, class, library, catalog, price, cost, strikethrough, sponsored, purchase, purchasing, option, buyer, authorized, acocunt, code, distribute, charges, user, registration, details , KBA , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-CAT , Catalog , Problem