SAP Knowledge Base Article - Public

3138953 - Sponsored pricing on class details

Symptom

Why is Sponsored with strikethrough is shown to Learner before registering to class on library?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

With CourseHome enabled go to library and search for class and see Sponsored as price and, also, if the users are also informed of a refund if they withdraw.

Cause

This is the standard behavior, if option "Distribute Charges to Specified Account Codes" is set for Purchasing Option in the class details.

Resolution

If you want users account code to be charged then set the purchasing option as "Charge to Buyer's Authorized Account Code" and ensure user record has a account code associated.

See Also

For additional documentation related to this configuration, see below help guide topics:

Changing Class Chargeback Methods
Configuring Purchasing Options for Learning Items

Keywords

sap, sf, lms, learning, succesfactors, class, library, catalog, price, cost, strikethrough, sponsored, purchase, purchasing, option, buyer, authorized, acocunt, code, distribute, charges, user, registration, details , KBA , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions