Symptom
- Add attachment missing for I-9 Section 2, List B and C
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to the instance
- Go to the Onboarding Dashboard
- Search for the affected candidates
- View Details and Start the Compliance section 2
- See that there is no option to upload documents for List B and C documents.
Cause
As per the confirmation from the Product Management Team, this is the system working behavior.
Resolution
- List B and C attach option will not be asked during US I9 Section 2, because it is not necessary for DHS.
- If you would like to have and keep scan of documents from List B and List C, please use custom data collection.
Keywords
US I9 Section 2, I9, Compliance, List B and C, Everify, Upload document, Onboarding, Onboarding 2.0, OBX, ONB 2.0 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
SAP SuccessFactors Onboarding 2111