SAP Knowledge Base Article - Public

3139169 - Published Product Catalog doe snot contain the XML file with related images

Symptom

You have created a Product Catalog and assigned the products which contains images. When you publish the Catalog, you expect the published catalog contains two xml files. One contains the catalog data, and the other the related images. However the file with images is missing

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Product Catalogs view.
  3. Search for ABC (ABC represents the Product Catalog ID).
  4. Navigate to the Product Search tab.
  5. On right side, search for XYZ (XYZ represents the Product ID which contains image).
  6. Add the Product XYZ and publish the Product Catalog ABC
  7. You expect the published catalog contains two xml files. One contains the catalog data, and the other the related images.
  8. However the file with images is missing only one xml file is available in the attachments.

Cause

The Price of the Product XYZ added in the Product Catalog ABC is not maintained in the system and hence the xml file with images is not created.

Resolution

Kindly maintain the price of the Product XYZ in the Price Lists view of Product and Service Portfolio. Once the prices are maintained , publish the Product Catalog ABC again to get the xml with images.

Keywords

Product Catalog ; Product ID ; Xml ; Images Xml; Catalog picture; , KBA , AP-CAT-AUT , Catalog Management , Problem

Product

SAP Business ByDesign all versions