SAP Knowledge Base Article - Preview

3139486 - Ticket Item Not Getting Determined

Symptom

You have assigned a Contract to the Ticket, however when adding Items, the Contract is not getting automatically determined.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Blank; Not; Visible; Unable to Set; Information; Item Level; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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