SAP Knowledge Base Article - Public

3139754 - Search Inactive users in Legacy People Search

Symptom

How to Search Inactive users/future hires in Legacy People Search 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Enable the option Company System and Logo Settings > Show inactive user in people search (requires Role-based Permissions)
  2. Search for an inactive user in the Global search bar
  3. Unable to find any inactive or future hires

Cause

The search for inactive users now also requires RBP

Resolution

Along with the option Company System and Logo Settings > Show inactive user in people search (requires Role-based Permissions)

Ensure the "Search" permission is granted to the correct target group users. 

The permission Manage Recruits or Manage Hires > Include Inactive Employees in the search is also required

NOTE: The settings under "Company System and Logo Settings > Show inactive user in people search" is removed from Enhanced People Search and is not applicable for Enhanced People Search. 

See Also

Help Guide

Keywords

Search Inactive users,Search Future Hires, Legacy People Search, Enhanced People Search , Company System and Logo Settings , Show inactive user in people search , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors Platform all versions