Symptom
Candidate Type criteria is not showing in Candidate Search page.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting > Candidates tab
- At the search criteria, notice the Candidate Type option is missing
Cause
This will occur because the Candidate Search has been limited only to External Candidate accounts, hence it would be expected that the Candidate Type (Internal or External) will not be required. This restriction is defined in Set up Internal Candidate Search page.
Resolution
To have the Candidate Type criteria displayed, the Candidate Search cannot be limited to External Candidates only.
To remove the Candidate Search restriction, please refer below:
- Admin Center
- Set up Internal Candidate Search
- Uncheck the option "Disable searching of internal candidates"
NOTE: By unchecking this option, Recruiting User will once again be able to search for Internal Candidates.
See Also
2853962 - Set up Internal Candidate Search setting changes audit - Recruiting Management
Keywords
candidate, type, search, not, showing, missing, external, internal , KBA , LOD-SF-RCM , Recruiting Management , Problem