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3139904 - SUM cannot stop or start system in Windows environment

Symptom

  • During SUM run in phase MAIN_SWITCH/STARTSAP_TRANS
    • sapupconsole.log:
      Last error code set:
      Action START failed for <hostname>/00
      ('sapcontrol.exe error at StartWait: FAIL: The system cannot find the file specified., CreateFile failed in plugin_pipefopen()').
    • System start failed by SUM
    • The system can be started manually
  • EXECUTING D:\usr\sap\<SID>\DVEBMGS10\exe\sapcontrol.exe -prot PIPE -nr 10 -function StopSystem",  the SUM is not able to stop the system.
  • The DB failover is happening instantly, but the application server failover is taking more than 10 mins.


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Environment

  • Netweaver on Windows Server 2008 and newer versions

Product

SAP NetWeaver Application Server for ABAP 7.51 innovation package

Keywords

delay, sapstartsrv, IPv6, StartWait: FAIL, cluster, MSCS, wait times. Error message set: 'Error in network interface: NIEINVAL (0/117 written), StopSystem, failover, cluster , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-OP-NT , Windows , BC-CST-STS , Startup Service , Problem

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