SAP Knowledge Base Article - Public

3140223 - FAQ: SuccessFactors DataCenter time Zone as UTC

Symptom

All SuccessFactors datacenters are moving to the UTC time zone. As a result, you wish to understand whether there will be any impact to your integrations and if so, how to mitigate it

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors BizX Platform

Cause

All SuccessFactors datacenters' time zone will change to UTC

Resolution

Q1) Due to this change, would there be any impact for integrations using date/time data from/to SuccessFactors API?
Please evaluate with your Business Team to find out: what is the current job schedule? Are there follow-up actions or jobs that rely on the triggering of a particular job at a given time?

Q2) Is there a way we can still use existing timezone configured in tenants without worrying about the SF side timezone change?
The only workaround currently available is the “Tenant Preferred Time Zone”, please refer to the See Also section for more details

Q3) In case changes are needed (e.g. in a middleware), is there a way to check where to make them?
As a suggestion, you could go to the SAP SuccessFactors' User Interface > Audit logs, filter by the API user used (e.g. user in the middleware) and check if your API calls (request header URL) have any EC impacted field under the $filter criteria 

Q4) When will the changes take place?
Please contact SAP Support if you have questions or require assistance with UTC configuration changes

See Also

What's New Viewer: Tenant Preferred Timezone 

What's New Viewer: Date Time Fields of Employee Central OData Entities Represents UTC Time

What's New Viewer: Addition of Time Zone Resilient Date Fields

SAP SuccessFactors Platform: Admin Center and TPT

Blog from community.successfactors.com

Keywords

TPT, Tenant Preferred Timezone, UTC, DataCenter, data center, DC, integration, integrations, OData, EC, datetime, timezone, time zone , KBA , LOD-SF-INT , Integrations , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-INT-ODATA , OData API Framework , How To

Product

SAP SuccessFactors HXM Suite all versions