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SAP Knowledge Base Article - PreviewSymptom
You are working with Tickets and notices that the Description field, although a rich text editor, does not work the same as the Email feeder.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Email ; e-mail ; mail ; editor ; bold ; italic ; underlined ; color ; arial ; verdana ; default ; company settings , KBA , LOD-CRM-SRP , Service Request Processing , How To
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