3140326 - When creating a dimension input control in SAP Analytics Cloud story based on Live BW model, the hierarchy option is not available for one hierarchical dimension for which Activate Hierarchy Display is not enabled in query

• When creating a dimension input control in SAP Analytics Cloud story based on Live BW model, the hierarchy option is not available for one hierarchical dimension for which Activate Hierarchy Display is not enabled in query
• The hierarchy option is available when putting same dimension into Builder panel

• SAP Analytics Cloud (Enterprise)
• SAP BW/BW4HANA

1. Log on to SAC tenant.
2. Create one Live BW connection.
   
3. Create one model based on the Live BW connection to one query containing:
   
   • One hierarchical characteristic [A] with Activate Hierarchy Display enabled
   • Another hierarchical characteristic [B] with Activate Hierarchy Display disabled.
4. Create a story with chart/table based on the Live BW model.
5. Add both [A] and [B]  into Dimensions in Builder panel.
   => Confirm that the hierarchy option is available for both dimensions.
   => By clicking Set Hierarchy button, one default hierarchy is selected for [A] while Flat presentation is selected by default for [B].
6. Create one new Dimension Input Control.
   => Under Available Dimensions in pop-up dialog, hierarchy option is available for [A] but not available for [B].

This issue is caused by a limitation in the product.

• There is already an improvement request submitted where you can also vote up: Select hierarchy not available when using a dimension input control
• Workaround: Enable Activate Hierarchy Display for the dimension/characteristic in BW query.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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