Symptom
The section "Earning Potential" is not displaying on the Referral Tracking Page.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Once you have configured Earning Potential in the Referral Tracking Page (KBA 2504776) you observe that the Earning Potential portlet is not displaying on the Referral Tracking Page.
- Navigate to Careers
- Navigate to the Referral Tracking Page
- There is no Earning Potential portlet displaying
Cause
'Disable Referral Amount on referral' is enabled in Admin Center > 'Set up Employee Referral Program'
Resolution
Navigate to Admin Center > 'Set up Employee Referral Program' and uncheck the option 'Disable Referral Amount on Referral'.
You will now see the Earning Potential Portlet on the Referral Tracking Page.
See Also
2081998 - Employee Referral - Recruiting Management
2504776 - Earning Potential Amount is Blank in Referral Tracking Page - Recruiting Management
Keywords
Employee Referral, Referral Amount, Referral Tracking, Currency, Sum, Bonus, Referee, Referral, amount not showing , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
Attachments
Reproduceing the issue.jpg |
Solution.jpg |
Solution2.jpg |