SAP Knowledge Base Article - Public

3140583 - How to enable Earning Potential on Referral Tracking - Recruiting Management


The section "Earning Potential" is not displaying on the Referral Tracking Page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

Once you have configured Earning Potential in the Referral Tracking Page (KBA 2504776) you observe that the Earning Potential portlet is not displaying on the Referral Tracking Page.

  1. Navigate to Careers
  2. Navigate to the Referral Tracking Page
  3. There is no Earning Potential portlet displaying


'Disable Referral Amount on referral' is enabled in Admin Center > 'Set up Employee Referral Program'


Navigate to Admin Center > 'Set up Employee Referral Program' and uncheck the option 'Disable Referral Amount on Referral'.

You will now see the Earning Potential Portlet on the Referral Tracking Page.

See Also

2081998 - Employee Referral - Recruiting Management

2504776 - Earning Potential Amount is Blank in Referral Tracking Page - Recruiting Management


Employee Referral, Referral Amount, Referral Tracking, Currency, Sum, Bonus, Referee, Referral, amount not showing , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Recruiting all versions


Reproduceing the issue.jpg