SAP Knowledge Base Article - Public

3140883 - Second Factor Authentication (2FA) for SuccessFactors Provisioning access


  • Why is a 2FA screen shown during SuccessFactors Provisioning login?
  • Where to get support for this?


SAP SuccessFactors HXM Suite


For improved Security, SuccessFactors has now enabled Two-Factor Authentication (2FA) at Provisioning login, for S-Users.

S-Users will now have to go through the additional 2FA process during login to Provisioning for any SuccessFactors Data Center. This is universally enabled, and there is no Opt-out facility available for it.

The following help page has complete details on how this 2FA can be set up->

For any issues encountered with this 2FA process, please send an email to this address-> 

Note: Provisioning 2FA issues are not handled by SuccessFactors Product support, so please do not raise a support ticket for it. Such issues need to be reported to the above mailbox only.


2FA, Provisioning, Second-Factor, Two-Factor, Two Factor, Second Factor, Authentication , KBA , LOD-SF-PLT-PRVR , Manage Provisioning , How To


SAP SuccessFactors HCM Suite 2405