3141166 - Mismatch between Saved Search and Talent Pool

There is a mismatch between the member count of a Saved Search and it's corresponding Talent Pool.

SAP SuccessFactors Recruiting Management

1. Go to Recruiting>Candidates
2. Click on "Saved Search List"
3. From the "Select" Drop Down list under "Actions" for any Talent Pool, click 'Search'
4. A pop-up box will appear saying how many members are in that Search:
   
5. Click on Accept to see the full list
6. Click on Talent Pools from this page
7. Click on Talent Pool associated to this Saved Search
8. See that there is not the same number of members as in the Saved Search

To resolve the issue, please create a support incident and request the Candidate reindex to be performed for the instance. You may refer to KBA 2230010 on exactly how to request this.

2672490 - What is the risk of performing a Reindex

2230010 - How to Request an Instance Index/Re-index in Recruiting Management

2721912 - CRM - How to Use Saved Searches to Auto Populate Talent Pools - Recruiting Management

talent pools, miscount, not matching, saved searches, issue, pools, discrepancy, difference , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem