SAP Knowledge Base Article - Public

3141266 - Custom Data Source Deployed to Production Show No Results

Symptom

 You can see no results within a recently deployed PDI(Custom) Data Source.

Environment

SAP Cloud for Customer - All Versions
SAP Business ByDesign - All Versions

Reproducing the Issue

1. Go to Business Analytics work center
2. Go to Design Data Sources work center view
3. Search for the Custom Data Source you just deployed in Production
4. Preview it
5. You can see no results

Cause

This occurs whenever a custom solution(PDI) is Deployed to a Productive System but it is not added to the Implementation Project Scope.

Resolution

In each and every Custom Solution(PDI) there will be a BAC element where a Scoping Question is defined. This is responsible for enabling and disabling your Add-On in the Productive System.
To have the Add-On enabled to show it's data in Production the Scoping Question defined for your custom solution has to be marked in the Implementation Project Scoping.

In case of the custom solution is correctly added in Scoping but the issue still occurs, you can create an incident with SAP Support.

Keywords

 Custom Data Source; No Results; Scoping; , KBA , AP-RC-BDS-ANA , ByDesign Studio Analytics , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer core applications all versions