SAP Knowledge Base Article - Public

3141307 - "Include inactive users in search" quickly disappearing


For employees that do not have permission to include inactive users in the search, when clicking the People Picker, such option displays for a brief moment and then disappears.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Empoyee Profile

Reproducing the Issue

An employee that does not have permission to include inactive users in the search clicks the People Picker and sees for a brief moment the following button:

After a couple seconds it disappears.


This is an expected behavior, as it is caused by the order in which profile content is loaded.


Even though this does not have any impact on system usage, as RBP Permission will be respected and the option will be gone after a couple seconds, meaning the employee will not be able to check the box or search for inactive users, if you feel like this should not display at all for employees without such permission, please submit an enhancement by following the instructions listed in KBA 2090228.

See Also

2566641 - How to Enable Search Inactive Users in the Global Header

2080580 - How to Enable Searching for Inactive Users - Employee Central

2839862 - Inactive users are still displayed although Include Inactive Employees in the search is disabled in RBP

2858918 - RBP to Control Inactive user search results in Module Pages People Search


Include inactive users in the search, Search for Inactive Users, Employees, Checkbox, Flag, Box, Missing, Gone, Disappears, Seconds, RBP, Permission, Does not Respect, Disabled. , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Product Enhancement


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