SAP Knowledge Base Article - Public

3141556 - Not able to access the Google Play Store

Symptom

You cannot access the Google Play Store.

Environment

SAP Business By Design

Reproducing the Issue

Scan the QR code on the Home page of SAP Business ByDesign. This will lead you to the google playstore - but you cannot access the page.

Cause

We are aware of the issue, that customers located in China are not able to use the Google Play Store.
For that reason we also made our ByD Mobile App available via Tencent App Store (full name: SAP Business ByDesign Mobile for Tencent -> the app is called “SAP Business ByDesign Mobile”).

Resolution

Please use the download Link: 

Keywords

ByD Mobile App, Mobile App, QR Code, Android. , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions