3141756 - Send Notifications for Abandoned Job Applications provisioning job keeps failing

In Provisioning, the Send Notifications for Abandoned Job Applications Job keeps failing with a specific error message contained in the Job Details.

SAP SuccessFactors Recruiting Management

1. Go to Provisioning
2. Navigate to the Monitor Jobs page
3. Search for the Job Type= Send Notifications for Abandoned Job Applications
4. The Job Status will show as failed.
5. Click into the Details link on the failed Job itself
6. Clicking into this will provide the root cause

You should receive an error message similar to the following; Caused by: java.lang.NullPointerException: while trying to invoke the method com.successfactors.rcmcandidate.bean.CandidateBean.getFirstName() of a null object loaded from local variable 'candidate'

Ensure that the first name and last name fields are set as mandatory=true in the Candidate Profile Template. This job fails when the system attempts to send the relevant email to candidates with a null/incomplete first name.

Please see the following KBA for more details on the Job itself; KBA #2878628 - Complete and Submit Your Job Application Trigger

KBA #2878628 - Complete and Submit Your Job Application Trigger

getFirstName, null, rcmcandidate, CandidateBean, JobApplicationAbandonedNotificationJobType , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem