SAP Knowledge Base Article - Preview

3141760 - Users registered to ILT sessions are not accurately and consistently documented in Litmos roster vs Webex, Zoom or GTT enrollment list

Symptom

  • User not found at Roll Call tab
  • How did learners become no longer registered to their Instructor Led Training session(s)?
  • Users show registered to ILT in Webex, Zoom, or GoTo Training (GTT) but not in Litmos
  • Learners are no longer registered to their ILT session(s) in Litmos but they are still registered in Webex, Zoom or GTT


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Product

SAP Litmos Training 1911, edition for Salesforce solutions ; SAP Litmos Training all versions

Keywords

API, unassign, reassign, ILT, session, register, unregister , KBA , LOD-SF-LIT-ILTF , Modules - Live Session or ILT , LOD-SF-LIT-WEBEX , Integrations - Webex , LOD-SF-LIT-ZOOM , Integrations - Zoom , LOD-SF-LIT-GOTO , Integrations - GoToTraining , Problem

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