3141810 - E-mail address of an Employee added as Cc Recipient in an E-mail Template does not get updated after changing it within Employee's Profile - Recruiting Management

When configuring E-mail Templates and selecting an Employee as the Cc, system registers this specific User's email. If this Employee changes the e-mail, system does not update the e-mail. 

SAP SuccessFactors Recruiting Management 

1. When configuring a new E-mail Template, define a Cc by choosing an Employee: 
   
   
   
2.  Afterwards, the employee updated their email address:
   
3. When returning to the E-mail Template, the old e-mail is still displayed:
   

This is working as expected, following the system design.

When configuring the Email Template and selecting the CC recipient, the system will store that specific email address as a string to use as the CC recipient.
Therefore, it will be recorded as the CC value and applied whenever that template is used.

As a workaround, it is recommended to manually update the CC recipient in the Email Template by removing it and adding it again with the correct email address.

Cc recipient; email change, employee email, refresh email, Cc not updated, email template , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem