SAP Knowledge Base Article - Preview

3141821 - "No customer numbers in transaction aisuser" in the job REFRESH_ADMIN_DATA_FROM_SUPPORT

Symptom

Multiple-customer scenario for VAR customer is used in Solution Manager system, and configuration is done correctly according to KBA 2499200, however when the job REFRESH_ADMIN_DATA_FROM_SUPPORT is executed, it finishes with the following message.

"No customer numbers in transaction aisuser"


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager all versions

Keywords

KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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