SAP Knowledge Base Article - Public

3141842 - RCM updates in Requisition, Application or Job Offer are not reflecting in Onboarding

Symptom

Any updates done by Recruiter or the Onboarded Candidate in his/her Candidate Application, Job Requisition or Job Offer Information are not reflecting in Onboarding data.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Update candidate data in RCM that is included in the Recruit-to-Hire Data Mapping
  2. The updates done does not reflect in Onboarding

Cause

This is currently an Expected Behavior

Resolution

Any change made in recruiting will not update in onboarding automatically. 

For data change, you need to cancel Onboarding and reinitiate again from RCM side

Note: There are only 2 exception on data change: Start Date or Manager.

But still a restart of Onboarding process is needed to Start Date or Manager change reflect on Onboarding side.

See Also

Keywords

Onboarding, ONB 2.0, RCM, onb, onb, restart, change, data, Allow Recruiting Updates, Allow, Recruiting, Updates, start, date, hiring, manager  , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions