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3141854 - SAP BRARCHIVE backup error - Oracle control file backup failed

Symptom

   running SAP BRARCHIVE backup for Oracle DB
    redo logs backup shows non-existent ctrl<SID>.dbf file    * * *   NOTICE   * * * ctrl . . . should be spelled . . . cntrl ! ! !
   
   - Cannot open file '/oracle/HED/sapbackup/ctrlHED.dbf'. Error: 13.
     #ERROR /oracle/HED/sapbackup/ctrlHED.dbf
     Backint exits with the code (2).
   - Oracle control file backup failed.

                   /oracle/<SID>/sapbackup/ctrl<SID>.dbf
                   instead of
                   /oracle/<SID>/origlogA/cntrl/cntrl<SID>.dbf
                   /oracle/<SID>/sapdata1/cntrl/cntrl<SID>.dbf

                when <SID> Oracle control files are located in these locations
                 /oracle/<SID>/origlogA/cntrl/cntrl<SID> .dbf
                 /oracle/<SID> /origlogB/cntrl/cntrl<SID> .dbf
                 /oracle/<SID> /sapdata1/cntrl/cntrl<SID> .dbf


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Environment

Oracle LINUX_X86_64 64BIT 11.2.0.4.0
MicroFocus DataProtector RHEL Linux v10.91

Product

SAP ERP 6.0

Keywords

KBA , BC-DB-ORA , Oracle , Problem

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