Symptom
In scanned invoice review screen ,Company appears under scanned values field but not under review values field.
or
Wrong company appearing in both scanned values and review values in review screen
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier invoicing work center
- Go to Invoice scanning view
- Select the desired Invoice
- Click on Review button
Cause
The address of company in PDF is different from company address in ByDesign in organizational management.
System in general checks both company name and address of both PDF and system to be matching.
Resolution
Please change the address of the company in Bydesign to match what is on the PDF.
Wait for the master data to resync, it syncs every night.
Then upload the invoice again.
Keywords
company is empty; company not recognized; company is not appearing, No company, company not determined , KBA , SRD-SRM-SI , Supplier Invoicing , Problem