Symptom
In scanned invoice review screen ,Company appears under scanned values field but not under review values field.
or
Wrong company appearing in both scanned values and review values in review screen
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoice Scanning view
- Select the relevant Scanned Invoice
- Click on Review button
- You can see that, Company is different from pdf
Cause
The address of company in PDF is different from company address in ByDesign in organizational management. And another reason could be that there are two companies defined in your organizational management work center and both the companies have the same address. In general system validates both company name and address to fetch the right company ID and name.
Resolution
Please change the address of the company in Bydesign to match what is on the PDF. Then do the master data synchronization and wait for the master data to resync, as it syncs every night. Then upload the invoice again.
Keywords
Wrong company fetched in scanned invoice; Incorrect buying company in invoice scanning; company is empty; company not recognized; company is not appearing, No company, company not determined , KBA , SRD-SRM-SI , Supplier Invoicing , Problem