SAP Knowledge Base Article - Public

3142170 - Error 'Cannot determine supply process for material' when creating a Maintenance Order

Symptom

 Error 'Cannot determine supply process for material' appears when creating a Maintenance Order

Environment

  • Asset Maintenance (PM)
  • SAP S/4HANA, Cloud edition

Reproducing the Issue

  1. Access the app Create Maintenance Order
  2. Select a Maintenance Order type, for example Corrective Maintenance
  3. Select a Priority  
  4. Input a Planning Plant 
  5. On the General Data tab , input a Work Center
  6. Navigate to Operation Data tab
  7. In the tab Materials  , input a Material and press Enter
  8. Error is raised 

Cause

The material added is a non stock item

The scope item 5OM for handling non-stock process is not active on the system

Resolution

Active the scope item 5OM

Keywords

FLOG_SUPPLY_PROCESS001 , KBA , CA-FL-SRV , Services , PM-WOC-MO , Maintenance Orders , Problem

Product

SAP S/4HANA Cloud all versions