Symptom
When doing onboarding for a new hire, the same email is being used more then once for multiples candidates.
Environment
SAP SuccessFactors Onboarding
Cause
The same email is being used for many candidates.
Resolution
It's not possible to use one email for multiple candidates, actually each candidate need to have your own and unique email. Please use a unique email for each new hire.
If the email is associated to an existing user, it's possible to do the rehire process that will pick the old candidate data.
Keywords
OBX, onboarding, new hire, email, duplicated, duplicated email, multiple candidates, single email , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem