SAP Knowledge Base Article - Public

3142734 - Duplicated Email Being Used - Onboarding


When doing onboarding for a new hire, the same email is being used more then once for multiples candidates.


SAP SuccessFactors Onboarding


The same email is being used for many candidates.


It's not possible to use one email for multiple candidates, actually each candidate need to have your own and unique email. Please use a unique email for each new hire.

If the email is associated to an existing user, it's possible to do the rehire process that will pick the old candidate data.


OBX, onboarding, new hire, email, duplicated, duplicated email, multiple candidates, single email , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding all versions