Symptom
When selecting more than 1000 entries in any OWL, you get the error "Cannot select more than 1000 items".
Environment
SAP Cloud for Customer
Reproducing the Issue
This can be reproduced in several ways. Our example is in the Accounts view:
- Go to the Customers work centre
- Go to the Accounts view
- In the OWL, select a query that has more than 1000 entries
- Select more than 1000 entries
Result: Error "Cannot select more than 1000 items"
Cause
This is the current expected system behaviour. You can select a maximum of 1000 items at once.
This behaviour is the same for all overviews in the system and was implemented due to performance reasons. These settings cannot be changed via scoping questions, fine tuning, administrator options nor via layout settings.
Resolution
You might consider to create an entry within our Customer Influence forum to make our Product Management aware of your requirement. You can access the forum via Influence Page.
See Also
SAP Help Portal: Target Groups
Keywords
OWL, Account, Customer work center , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-ACC , Account , How To