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3142790 - ASE dataserver process silently crashing without error on Windows - SAP ASE for Business Suite

Symptom

On systems running SAP applications on SAP ASE database on Windows OS:

  • Applications failing to connect to dataserver.
    • Following error can be reported at application level:
      • SQL error SQL code 30012 occurred while accessing table XXXXXXXXXXX
      • SQL error-SQL code-30046 occurred while accessing table "YYYYYYYYYY"
  • dataserver process no longer exists at OS level.
  • ASE errorlog does not contain corresponding SHUTDOWN records or any error messages 
  • the last set of messages in the ASE errorlog before the ASE dataserver process terminates silently, refer to REORGs on saptools' tables. For eg:

            server  REORG REBUILD of index 'DBH_STG_TABLES~1' on table 'DBH_STG_TABLES' in database 'saptools' completed.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03 and SP04 for Business Suite
  • Windows OS

Product

SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

30012, 30046, no ASE errors, REORG REBUILD, REORG DEFRAG, ASE process, no shutdown , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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