3142805 - RCC_LOG File unable to download because of different instance file directory

SAP Transportation Management Optimizer Explanation Log

You have a clustered environments where there are multiple SAP instances and each having its own log directory.

When a user logs on and performs optimizer planning, the optimizer log file will be saved to the instance's local directory.

Subsequently, after user logs off and logs again, the current instance may be different.  Therefore, attempts to retrieve the optimizer log file will fail until the user logs on to the associated instance.

How can this issue be resolved such that the user has access to display the optimizer log file without guessing which instance is correct?

KBA , TM-PLN-EXP , Explanation Tool , Problem