SAP Knowledge Base Article - Preview

3142826 - The Create Follow-Up Order from calls: "Create Order" button is not found in the Live Activity View

Symptom

  • The create follow-up order button from calls is missing in Live Activity Center
  • Per documentation, the "Create Follow-Up Order From Calls" is possible per new enhancements in C4C

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2111

Keywords

Follow up, create, customer hub, Call List , KBA , LOD-CRM-LA , Live Activity , LOD-CRM-OPP , Opportunity Management , Problem

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