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SAP Knowledge Base Article - PreviewSymptom
In step 1 of Basic Configuration, activity "Activate SDCCN" you get the following error message:
Creation of RFC connection to SAP's support backbone failed (Fail to get install number from SAP-SUPPORT_PORTAL)
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager all versions
Keywords
KBA , SV-SMG-SDD , Service Data Download , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem
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