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3143118 - IPS Job fails with statusCode 403 when performing BI -> SAC User Provisioning

Symptom

  • After configuration of BI -> SAC User Provisioning following the documentation, it can be observed that the source system job fails with the below error generated in the job logs
    org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context: 0ea278f0-3a04-4e18-86da-781abde5127a
    Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID: <ID>
    Caused by: com.sap.cloud.ips.runtime.exception.ProvisioningException: Can not read entities from source system: 'BIOnPrem: <ID>'
    Caused by: com.sap.cloud.ips.connectors.api.ConnectorException: HTTP operation failed invoking http://<HOST>:8080/biprws/sbop/internal/v2/scim/Users
    startIndex=1&count=100&filter=userId%20eq%205912 with statusCode: 403
    Caused by: org.apache.camel.http.common.HttpOperationFailedException: HTTP operation failed invoking http://<HOST>:8080/biprws/sbop/internal/v2/scim/Users
    startIndex=1&count=100&filter=userId%20eq%205912 with statusCode: 403, Response: Access denied to system <HOST>. In case this was a valid request, ensure to expose
    the system correctly in your cloud connector.
  • Cloud Connector ljs_trace.log shows the following error:
    Opening connection to backend system <BI HOST>:<PORT>
    Mapping for virtual host <BI HOST>:<PORT> not found
    <TRUNCATED>
    Discarding packet as connection to backend could not be opened


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP05+ (BI 4.2 / 4.3)
  • SAP Analytics Cloud (SAC)
  • Identity Provisioning System (IPS)
  • User Provisioning

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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