SAP Knowledge Base Article - Preview

3143220 - How to work with the CRM Web UI widget 'My messages - Reported by My Organization'


  • My Messages - Reported by My Organization does not include correct results.
  • The widget shows incidents which have the support team of the user instead of incidents which were reported by users of the same organizational unit as the current user.



SAP Solution Manager


SAP Solution Manager all versions


SolMan, ITSM, widget, incorrect, wrong , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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