Daylight Saver Time Zone such as Australian Eastern Daylight time (AEDT) is not updated in C4C.
SAP Cloud for Customer
Reproducing the Issue
- Go to Settings > My Settings > Time Zone.
- You can see that this is set for UTC+10:00 Australia Victoria Time.
- However, Australian Eastern Daylight time (AEDT) is UTC +11 so you expect C4C to show UTC +11.
The time zone dropdown at user settings shows a fixed list.
As this is a fixed list, the time zones descriptions are not adapted during daylight saving time.
Hence the name of the time zone always remains "(UTC+10:00) Australia Victoria Time".
The additional hour during daylight saving time in this region is added automatically without changing the description.
It's a usual convention to denote the difference in hours to UTC followed by a list of regions, cities, or countries. This list of regions then defines the corresponding daylight saving for this time zone.
Note; The same concept is for example also used by Microsoft Outlook.
When you open the calendar settings for Outlook, the time zone dropdown shows an entry "(UTC+10:00) Canberra, Melbourne, Sydney".
Here the description also does not change during daylight saving time.
daylight saver time zone, AEDT , KBA , AP-RC-DT , Date & Time , Problem