Symptom
*** CLOUD FOR CUSTOMER (C4C) ONLY! ***
This KBA will address this certificate handling for Cloud for Customer Product only.
In Cloud for Customer (C4C) Product, you have expiring certificate 'DigiCert SHA2 Secure Server CA'.
Environment
SAP Cloud for Customer
Resolution
This document only refers to C4C systems. This certificate will only be renewed by SAP if the tenant is Cloud for Customer (C4C).
In case the customer uses a similar certificate in other systems, for example ERP, CRM, S4 Hana, you may reach out to your implementation partner in order to understand for what this certificate is used for in your system and the actions that you should take to renew the same.
Keywords
DigiCert, SHA2, certification, expiration, expiry , KBA , LOD-CRM-SEC , Security Topics , How To