SAP Knowledge Base Article - Public

3143704 - Old Time accounts are not created for Employees with a Hire Date in the past

Symptom

  • When the Employee is Hired, the Time accounts for are only created for the next period after Hire date.
  • The expectation is that the Time accounts for all the periods are created from hire date/period to the the current period.
  • However, after hiring the employee, when there is any slight change to the job information hire record, all the old Time accounts are created

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. There is a Time account type that is valid from 29 December on the TAT settings.
  2. On 26 Jan, 2022, say you try to hire an employee with a Hire date of Nov 25, 2021.
  3. The Time accounts from 29 Dec, 2021-28 Dec 2022 is created
  4. Now, When a small change is introduced in the hire record, say, move the hire date to Nov 24, 2021, an additional Time account is also created from Nov 24, 2021-Dec 28, 2021.

Cause

This is an Expected behavior

Resolution

  • When adding a time profile via the new hire screen for a past-dated hire only the account which is valid as of today is created.
  • If a past-dated job info change is done instead assigning a time profile, all accounts since that date are created.
  • We plan to harmonize the behavior in future.
  • You can run the account creation calendar to create the older accounts as well if you still need them.

Keywords

SF, EC, Success factors, Employee Central, Automatic Account not created , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM suite all versions