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3143872 - Infected with 11 causing delays in processing - SAP ASE

Symptom

There were a number of issues found at the application level, ASE error log, and when a process was killed it took 1.5 hours:

  • Application Error:
    Msg 10901, Level 17, State 1:
    Server 'myserver', Line 1:
    This query requires 13 auxiliary scan descriptors, but currently there are only 4 auxiliary scan descriptors available. Either raise the value of the 'number of aux scan descriptors' configuration parameter or try your query later.

  • Webservices:
    The following database error occurred: [Server myserver] [Procedure mydynamic] This query requires 154 auxiliary scan descriptors, but currently there are only 24 auxiliary scan descriptors available. Either raise the value of the 'number of aux scan descriptors' configuration parameter or try your query later. . For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)

  • ASE log showed an infected with 11 with the following information:
    infected with signal 11 (SIGSEGV)
    open__byname
    open_user_table
    open_system_table
    gettotcols_lockintent
    all_expand
    expand_ALL_nodes
    colnames_recurse
    colnames_driver
    s_normquery
    s__call_normquery
    s_reinstall_lwp_tree


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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