Symptom
Field Description not displaying in Offer Approval page when hovering over a field.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create a new offer.
- Hover over a field.
- The field description does not appear.
Resolution
While the feature works on the Job Requisition page, Product Management and Engineering have confirmed that this is currently not supported on the Offer Approval page. This is regardless if you have a set description in Job Offer XML template. As a workaround, you can use custom help text as described in the SAP help Portal: Adding Recruiting Custom Help Text.
If you would like to change or improve this system behavior please submit an enhancement request to the Product Management team which will be reviewed and voted on and could be included in the next release of the product. For more information on how to submit an enhancement request, please review the below KBA: 2090228 - How to Submit Ideas for SAP SuccessFactors Products.
See Also
2490938 - Offer Approval Details
Keywords
Field Description, Hover, Offer Approval, Display , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
SAP Knowledge Base Article - Public