SAP Knowledge Base Article - Preview

3144261 - Crystal Report 2016 reports fail to refresh with the error: Failed to load database information. [] ---- Error code:0 [CRWEB00000119]

Symptom

  • Viewing Crystal Report 2016 Reports via BI Launchpad results in the error:

    The viewer could not process an event. Error in Report_Name.rpt:
    Failed to load database information. []
    ---- Error code:0 [CRWEB00000119]


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3
  • Oracle 19c
  • SUSE LINUX

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Crystal Reports, 2016, Oracle 19c, Server, Linux, CRWEB00000119, Failed to load database information , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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