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3144322 - System Rename using SWPM failing to start target server - SAP ASE for BS

Symptom

  • In <<sapinst_dev.log>>

    ERROR      2022-01-26 11:25:29.023 (HOSTNAME\<winLogon_account>) (startInstallation) [bas/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/modlib/iaxxbjsmod.cpp:83] id=modlib.jslib.caughtException errno=MUT-03025
    Caught ESAPinstException in module call: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information..

           ERROR      2022-01-26 11:25:29.657 (HOSTNAME\<winLogon_account>) (startInstallation) [bas/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CSiStepExecute.cpp:1117]  
           id=controller.stepExecuted errno=FCO-00011 
 
           The step syb_step_reset_db_passwords with step key|
          
           syb_step_reset_db_passwords was executed with status ERROR ( Last error reported by the step: Assertion failed: Unable to generate a new password for database login 'sa'. Refer to trace file sapinst_dev.log for further information.).
           ...
           ...

           TRACE[W]   2022-01-26 10:11:07.972 CNTRegistryKey::QueryValueAsJavaScript(SOFTWARE\SYBASE\Server\<SID>\Parameters, Arg7)
           Error 2 (The system cannot find the file specified.)
           in execution of a 'RegQueryValueEx' function, line (171), with parameter (Arg7).

  • In <<SID.log>>

       00:0000:00000:00000:2022/01/26 10:12:25.07 kernel  Attempt to open device S:\sybase\<SID>\sybsystem\master.dat failed.
       00:0000:00000:00000:2022/01/26 10:12:25.07 kernel  dopen: open 'S:\sybase\<SID>\sybsystem\master.dat', No error
       ... 
       ...
       00:0002:00000:00002:2022/01/26 10:16:19.79 kernel  dopen: open 'O:\sybase\<SID>\sybsystem\sysprocs.dat', Windows NT system error 3: An invalid path was specified.
       00:0002:00000:00002:2022/01/26 10:16:19.79 kernel  udactivate: error starting virtual disk -1
       00:0002:00000:00002:2022/01/26 10:16:19.79 server  Activating disk 'tempdbdev' of size 10485760 KB.
       00:0002:00000:00002:2022/01/26 10:16:19.79 kernel  dopen: open 'O:\sybase\<SID>\sybtemp\tempdbdev.dat', Windows NT system error 3: An invalid path was specified.


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Environment

  • SAP ERP EHP8
  • SAP Adaptive Server Enterprise (ASE) 16.0 
  • Windows 2012 R2
  • SWPM 1.0 SP33

Keywords

udactivate, dopen, attempt to open device, open device, device path, path, system rename, rename, CNTRegistryKey, windows, registry, sapinst_dev, sapinst_dev.log  , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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