SAP Knowledge Base Article - Preview

3144585 - Identity Sync Jobs are failing due to Internal server error

Symptom

IdentitySync job failures with error containing: gsResponse.errorMessage = General Server Error , 500001


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Environment

  • SAP Customer Data Cloud
  • IdentitySync

Product

SAP Customer Data Cloud all versions

Keywords

  • Core ETL (Extract, Transform, Load)
  • IdentitySync
  • IDX
, KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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